Acceptable methods of payment are VISA, MasterCard. We do accept cash or debit but payment must be on file to be taken on the 1st of each month for your athlete to participate in programs at Gems Athletics.
There will be a $30 +GST NSF fee for all declined payments. All payment information must be current and it is the responsibility of the account holder to make sure all payments are up to date.
All athletes must pay an annual $40 + GST Gems Athletics Gym Registration Membership fee. This non-refundable annual fee is valid Sept-August and cannot be pro-rated. For July & August, the fee shall be $20.00 +GST. Private Lessons, Open Gyms, Trial Classes, Camps & Clinics are exempt from the membership fee.
Classes will run pending sufficient registration. If cancellation is required, you will be notified by email at which time you will be fully refunded by Gems Athletics for any fees paid.
We reserve the right to cancel or decline a registration at any time.
For Birthday Parties a 50% deposit must be paid at the time of booking. Any cancellations 14 days prior to the party the deposit is non-refundable, before the 14 days 80% will be refunded.
Tuition is due upon registration. If a member withdraws 7 days or more before the first day of class, 80% of training fees will be refunded.
Payments that are received past their scheduled due date will be subject to a $25 +GST late charge. It is up to families to make sure current payment is up to date.
Any cancellations after the 7 days to the start of the first class or camps will not be refunded.
To cancel a class, 30 days email notice must be given to [email protected]
All requests for refunds must be made in writing to [email protected] before they can be processed.
Classes that are cancelled that are due to elements out of our control, such as weather, will not be credited or made up.
Classes missed for any reason will not be pro-rated and no make-up sessions will be available.
All fees and fundraising credits are not eligible for refund, transfer, hold or extension. No exceptions.
Special pricing and promotions, including but not limited to punch cards, summer flex passes, holiday passes, clinics and guest coaches are not eligible for refund, transfer, hold or extension. No exceptions.
Monthly tuition is divided into equal payments through the session to make billing easier and allow for no fluctuation in pricing for customers. It is not based on the number of classes per month. If you have questions, please email Madelyn at [email protected] and she’d be happy to help.
All sales are final on Gems Athletics uniforms, clothing, shoes and accessories.
There are no refunds on funds paid to Gem Athletics that have been used to pay for athlete travel, accommodation and/or competitions.